Delivery and Payment
Delivery
We offer various delivery options so you can receive your order as quickly and conveniently as possible.
Delivery within Ukraine:
Orders are delivered by Nova Poshta in several ways and take up to 5 working days:
• To your selected Nova Poshta branch at the operator’s rates.
• By Nova Poshta courier to the specified address at the operator’s rates.
Delivery within Kyiv:
• Express taxi delivery is available at operator rates. Delivery is usually completed within a few hours.
• You can pick up your order from our showroom if the product is in stock, within 5 days of the order, at 11A Lyuteranska Street (free of charge).
Delivery within Poland:
Orders are delivered by several services and take up to 7 working days:
• DPD, at the operator’s rates.
• InPost, at the operator’s rates.
• Poczta Polska, at the operator’s rates.
• You can pick up your order from our showroom if the product is in stock, within 5 days of the order, at Wilcza Street, 44 (free of charge).
International Delivery:
We ship worldwide, using several services. Delivery takes 10-15 working days (excluding Russia and Belarus):
• DHL at the operator’s rates.
• UPS at the operator’s rates.
• Nova Poshta Global at the operator’s rates.
• Other international delivery services (by agreement with the customer).
Important Information:
- Delivery cost is calculated based on the weight of the order and the delivery destination.
- After placing an order, our manager will contact you to confirm the order and provide a tracking number.
- The tracking number allows you to monitor the delivery status of your order in real-time.
- We use external delivery services, and any delays caused by them are the responsibility of the delivery company.
- For additional information or details, please contact our manager.
Payment:
You can pay for your order in one of the following ways:
• In cash upon receiving the order at the showroom.
• Online payment on the website after placing the order. Our manager will contact you and provide a payment link.
All orders are shipped only after full prepayment.
If you have any questions, contact our customer service: +38 099 039 9999.
We always strive to ensure the most convenient and fast delivery for our customers!