Privacy Policy

Effective Date: March 30, 2024

«GOT`S LABEL» respects and cares about the privacy of individuals who use the website. This Privacy Policy has been developed to provide complete and transparent information regarding the processing of data by the Website Owner. We understand that we have a special obligation to protect the personal data obtained from children. We do not collect and will not knowingly collect personal data of any child under the age of 18 without the consent of their parents or guardians. If you are a parent or guardian and are concerned about the transfer of your child's personal data, please contact us at [email protected].

This Privacy Policy is a separate document. Your rights and obligations when using the website https://www.gotslabel.com (hereinafter referred to as the Website or Web) are also determined (may be determined) by the following documents (agreements):

- Consent to the processing and use of personal data,

- Public offer

- Other documents.

The processing and use of personal data by the Website Owner are carried out in accordance with the

The Privacy Policy applies to all information that the internet store 'GOT`S LABEL' may obtain about the User when using the internet store website, applications and internet store products.

The Privacy Policy regulates the conditions of use of the Website and the general rules for the collection, processing, dissemination, use and storage of User data by the Website Owner.

During the processing and use of confidential information and personal data, the Website Owner complies with the legal requirements to protect the information received from Users.

The Privacy Policy is a document that explains what information about Users will be collected by the Website Owner when Users use the Website and how this information will be used, transmitted and protected.

TERMS

Each time a term with a capital letter is used in the Privacy Policy, it acquires the following meaning:

User - any natural person who has access to the Website through the Internet and uses the website of an online store and who views information on the Website and/or orders or buys Goods/Services using the technical tools of the Website. The User in this Policy is also a subject of personal data, that is, a natural person whose personal data is processed.

Personal data - information or a set of information about an individual that is identified or can be specifically identified.

Confidential information is information about an individual (subject of personal data), as well as information access to which is restricted by a natural or legal person, except for subjects of authority.

Confidentiality of personal data is a requirement mandatory for compliance by the Website Owner or other persons who have access to personal data, not to allow their dissemination without the consent of the subject of personal data or the presence of another legal basis.

Website of the Internet shop 'GOT'S LABEL' (hereinafter - Website/Website of the Internet shop) - a set of web pages placed on the Internet united by the domain https://www.gotslabel.com.

Owner ('Website Owner') - Individual Entrepreneur Svitlana Hennadiivna Gotochkina, Individual Tax Number 3192020323, registration address: 54037, Mykolaiv city, 20 Kotsubyns'koho St., who administers and provides technical support to the Website and authorized employees to manage the Website, acting on behalf of the Internet shop 'GOT'S LABEL', who organize and carry out the processing of personal data, as well as determine the purposes of personal data processing, the composition of personal data subject to processing, actions or operations performed with personal data.

Processing of personal data means an operation or set of operations performed with personal data or sets of personal data by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Dissemination of personal data is an activity aimed at disclosing personal data to an unlimited number of persons.

Exchange of personal data is an activity aimed at disclosing personal data to a specific person or group of people.

Suspension of personal data processing is a temporary cessation of personal data processing (except in cases where processing is necessary for updating/refreshing personal data/identifying personal data).

Use of personal data - operations carried out by the Owner with personal data for the purpose of making a decision or taking other actions that have legal consequences for the owner of personal data or other persons, or otherwise affect the rights and freedoms of the owner, personal data, and other persons.

Destruction of personal data - actions that prevent the reproduction of the content of personal data in the personal data system and/or as a result of which material carriers of personal data are destroyed.

Cookie Files ('Cookies') - data automatically transmitted to the Owner when using the Website through software installed on the User's device, including IP address, geographic location, information about the browser and type of operating system on the User's device, device characteristics, and software used by the User, date and time of access to the Website.

IP address - a number assigned to a network interface used by a computer to identify each time it accesses the Internet.

GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Other terms and concepts used in this Policy must be understood in accordance with the current legislation of Ukraine.

INFORMATION COLLECTION PURPOSE

1.1. Users are not obliged to provide the Owner with their Personal data, however, without certain information about you, we will not be able to provide you with our services, sell and transfer Goods to you, conclude transactions.

1.2. The Owner cannot assess the legal capacity of the User. However, we act on the assumption that the User acts in good faith, provides truthful and complete personal data, and also makes all necessary efforts to maintain such data up-to-date.

1.3. Providing the Owner with the User's phone number and email address confirms his consent to receive push notifications, SMS messages, messages in messenger chats and to the email from the Owner. The User can opt out of receiving messages in the mobile application chat at any time. The website owner reserves the right to conduct informational mailings.

1.4. The confidentiality policy applies to all information that the Owner may receive regarding the User when using the Site, purchasing Goods.

1.5. The Owner collects, uses, processes and transmits information from and about Users for the purpose of providing Users with services, selling goods or other actions related to the Owner's economic activities.

1.6. Technical (software) means of the Site may collect the following Personal data: • name and surname, • phone number, • email address, • other information necessary for providing services or selling goods to Users.

1.7. The Owner also has the right to receive the necessary information from and about the User through the call center if it is necessary to confirm the order or obtain additional information. In this case, the User must provide his voluntary and unconditional consent to the collection and processing of the specified personal data and their transfer to third parties to ensure the functioning of the Website and / or the provision of services or sale of goods.

1.8. The User also voluntarily consents to recording conversations with call center employees to improve the quality of User service.

1.9. The Owner will consider all information provided by the User to be truthful and in accordance with reality. The Owner is not responsible for the provision by the User of knowingly untrue, inaccurate or false information for any reason. In such cases, the User independently bears responsibility for any consequences arising from the provision to the Owner of untrue, incomplete or inaccurate information.

1.10. The website owner does not collect data whose processing requires special protection and is related to compliance with specific provisions of the law, including data that reveal ethnic and racial origin, political, religious or philosophical beliefs, membership in political parties or trade unions, information on criminal convictions, as well as data on health status, sexual orientation or sexual identity, biometric and genetic data.

1.11. Access of children to the Site, services, products, to the managers (chats) of the online store is carried out exclusively at the decision and with the permission of their parents, which is confirmed by providing the child's data to the Owner by one of the parents and provided that the parents accept (accept) the Public Offer Agreement. We ask parents to familiarize their children with this Privacy Policy. We ask children not to send any personal information to our email address. If parents or other legal representatives of the child find that children have made any information available to the Owner of the site, and believe that the data provided by the child should be deleted, such parents need to contact us at the email address provided in this Privacy Policy, after which we will immediately delete personal information about the child.

1.12. The Owner also has the right to collect information about User requests to the support service regarding the operation of the website and related services, questions, suggestions or complaints of Users.

1.13. When visiting the site by the User and ordering goods or services, the Owner has the right, and the User agrees to such a right of the Owner, to place small data files (cookies) on the computer or other device from which the User accessed the site. The Owner uses these technologies to configure the site and advertising; measure the effectiveness of advertising and collect information to reduce risks, prevent fraud and strengthen trust and security. The User can independently control the use of cookie files in the settings of the Internet browser.

2. USE OF INFORMATION

2.1. The owner collects and uses only the information necessary for the owner to properly use the Site, provide services, and sell goods in accordance with user orders.

2.2. The owner has the right to use the information obtained from users in the following ways:

- administer the website and/or provide services, sell goods

- develop new products and services;

- provide ordered services or goods;

- personalize the website;

- send technical messages and support and administrative messages;

- communicate about products, services, advertising campaigns, events, and other news and information that may interest the user;

- track and analyze trends, usage, and actions related to the website and/or services;

- provide third parties with statistical information about users (but these third parties will not be able to identify any specific user from this information);

- verify compliance with the terms governing the use of our website;

- link or combine personal data collected by the website.

2.3. The owner of the website is the sole controller and processor of data, except where there is an objective need for the website owner to control/process or store information at the website owner's counterparts or agents.

2.4. The website owner has the right not to disclose the address of the recipient of goods or services in the absence of consent to such disclosure from the recipient.

3. TRANSMISSION OF INFORMATION TO THIRD PARTIES, CROSS-BORDER TRANSFER

3.1. The Owner is the administrator of personal data and has the right to provide, disclose, disseminate or make confidential information and personal data available to:

- suppliers of goods and services in accordance with the terms of contracts that assist the Owner with parts of business operations;

- banks;

- entities engaged in business activities that are part of the Owner's ownership structure.

- law enforcement authorities, state officials or other entities, where the disclosure of confidential information or personal data is required by applicable Ukrainian law.

- contractors or data processing agents, who are hired or cooperate with the Owner and whose services are practically necessary, subject to the signing of confidentiality agreements with them;

- other third parties, where the provision, dissemination or disclosure of confidential information or personal data is necessary to provide the user with a service or product and does not contradict the requirements of regulatory documents.

3.2. The use of personal data by employees authorized by the Owner of the website is carried out only in accordance with their professional or official duties. These employees are obliged not to disclose in any way personal data entrusted to them or which became known to them in connection with the performance of their professional or official duties, except as provided by applicable law.

3.3. Before commencing the cross-border transfer of personal data, the Owner of the website is obliged to ensure that the foreign country to which the transfer of personal data is intended provides reliable protection of the rights of data subjects.

3.4. Cross-border transfer of personal data to foreign countries that do not meet the above requirements may only be carried out with the written consent of the data subject to the cross-border transfer of his personal data and/or the performance of a contract, where the data subject is a party.

3.5. Cross-border data transfer may be carried out, for example, in the case of transferring data for the delivery of goods to the Buyer outside the territory of Ukraine, etc.

4. ACCESS TO CONFIDENTIAL INFORMATION

4.1. The Owner uses appropriate electronic and procedural protection measures to protect the confidentiality of information provided by the User from loss, misuse, disclosure, alteration, and destruction.

4.2. The Owner does not disclose personal data and confidential information provided by users to third parties unless the disclosure of such information is explicitly provided for by the provisions of the current legislation of Ukraine.

4.3. The User acknowledges that in case of negligence on the part of the User in ensuring the security and protection of their personal data and authentication data on the Website, third parties may gain unauthorized access to the user's account, personal, and other data. In such a case, the Website Owner shall not be liable for any damage caused to the User by such access.

5. UPDATE OF PRIVACY POLICY

5.1. The Owner reserves the right to change or supplement this Privacy Policy unilaterally at any time if such update is necessary or in case of the entry into force of laws and other regulatory acts that provide for changes in the current legislation of Ukraine regarding the use, collection, and processing of confidential information or personal data.

6. OTHER

6.1. By using the website and/or ordering services or products, the User agrees to the terms of this Privacy Policy, confirms, and consents to comply with the terms of the Privacy Policy.

6.2. If the User does not agree with the terms of the Privacy Policy in whole or in part, the User should refrain from using the Website and/or ordering services or products.

6.3. According to the Privacy Policy, the User guarantees and grants the Website Owner the right to process their personal data, including the right to take actions to process personal data (in whole or in part in an automated system): storage, registration, modification, restoration, and deletion. The User also agrees that personal data will be included in the personal data database and no additional notifications are required.

6.4. By placing an order for a product or service on the website, the User confirms that the terms of the Privacy Policy, the purposes and methods of collecting and processing information are clear and understandable to them, and the User gives their unconditional consent to the use of information by the Website Owner.

6.5. In case of claims, recommendations, or comments, the User has the right to contact the website support service

Email address: [email protected]

Contact number: +380 (99) 039 99 99

6.6. The privacy policy establishes the obligations of the Website Owner of the online store “GOT`S LABEL” regarding the non-disclosure and provision of protection of personal data that the User must provide at the request of the Website Owner when registering on the online store website or placing an order to purchase a product or service.

6.7. The Website Owner takes seriously the issues of preserving the personal data of users, keeps the information received secure, and processes it in accordance with the current legislation of Ukraine, the Law of Ukraine “On Consumer Rights Protection”, as well as taking into account the provisions of the General Data Protection Regulation (GDPR, Directive (European Union) 2016/679), in the cases provided for therein.

6.8. Other terms regarding the use of personal data and confidential information, which are not regulated by this Policy and Consent to the collection and processing of personal data, are regulated in accordance with the current legislation of Ukraine.